by valerie_morris | Nov 14, 2017 | Uncategorized
We all want happy patients, but we tend to only think about their experience when they’re in our chair. As we mentioned in a previous blog about improving patient experience, there are many ways to provide a memorable office visit. However, patient...
by valerie_morris | Oct 10, 2017 | Uncategorized
Are you thinking about switching or adding practice-management software into your business? Since this software can be vital to the flow of your practice, it’s important to make smart decisions about the tool you are going to use. Here are a few tips on how to begin...
by valerie_morris | Jun 13, 2017 | Uncategorized
Those millennials that we’ve been hearing about for years are finally now a substantial part of our workforce. As a result, you’re starting to see millennials apply for and fill positions in your practice. This IS a substantial shift for many offices to experience, so...
by valerie_morris | Feb 14, 2017 | Uncategorized
A trip to the doctor is a very personal experience for most people. Whether they have fears, insecurities or just plain strange stuff going on, each situation is personal to the patient. Therefore, the way in which your patients relate to you is really important. You...
by valerie_morris | Oct 11, 2016 | Uncategorized
The holidays are busy for everyone, but not many people think about how busy life is for an optometry practice during the holidays. The time is now to plan an effective strategy to get your patients in the door and be able to help as many of them as you can to...