by valerie_morris | Jan 9, 2018 | Uncategorized
Training your staff can be a lifelong struggle. It involves managing multiple personality types, preferences and skill levels. There’s also an ever-changing web of personal baggage that staff bring into the workplace. That’s why it’s important to...
by valerie_morris | Dec 12, 2017 | Uncategorized
It’s no secret that most people avoid the dentist at all costs. We know that a dental appointment is rarely the highlight of someone’s week. However, we also know the importance that oral health provides to not only the mouth, but the entire body as...
by valerie_morris | Nov 14, 2017 | Uncategorized
We all want happy patients, but we tend to only think about their experience when they’re in our chair. As we mentioned in a previous blog about improving patient experience, there are many ways to provide a memorable office visit. However, patient...
by valerie_morris | Oct 10, 2017 | Uncategorized
Are you thinking about switching or adding practice-management software into your business? Since this software can be vital to the flow of your practice, it’s important to make smart decisions about the tool you are going to use. Here are a few tips on how to begin...
by valerie_morris | Sep 12, 2017 | Uncategorized
Dilation probably raises the most questions of any procedure performed during an eye exam. Most patients don’t really understand what dilation does or why it’s so important. They also walk away from these procedures feeling annoyed and even in pain. That’s why...